FAQ

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I have a filter, am I protected?
Carbon will not remove harmful things like most of the heavy metals (arsenic, lead, copper etc), fluoride, industrial chemicals and pharmaceuticals.

So are you hydrated? Are you getting enough?
Most experts suggest ½ your body weight in ounces per day is the best way to become and get hydrated. More if you live and active lifestyle

Non Electric pHD Pitcher

What is the capacity of the Pitcher ?
The filter capacity is 2 liters

What is the filter life?
80 gallons. Set Filter Life Indicator for 90 days (compared to 30 days for other pitchers)

Does the pHD Pitcher have a warranty?
Yes. The warranty on the AlkaViva pHD Pitcher is for 1 year and begins on the original purchase date. The AlkaViva pHD Pitcher warranty covers all parts and 100% of labor costs due to manufacturing defects only. Customer is responsible for shipping costs both ways unless unit is bad out of the box.

pHD CounterTop

How long does the Counter Top filter last ?
6+ months/500 gallons

Does the pHD CounterTop have a warranty?
Yes. The warranty on the AlkaViva pHD Countertop is for 3 years and begins on the original purchase date. The AlkaViva pHD Countertop warranty covers all parts and 100% of labor costs due to manufacturing defects only. Customer is responsible for shipping costs both ways unless the unit is bad out of the box.

How does UltraWater filtration compare with leading pitchers that use basic old-style carbon filters?
There is no comparison. UltraWater changes oxidizing, chemical-laden tap water into the cleanest, mineral-rich alkaline water. We have independent, EPA certified laboratory testing to prove it. Our testing confirms that up to 99.9% of pharmaceuticals, heavy metals, pesticides, chlorine, chloramines, fluoride, and other chemicals are removed from your tap water. Now you and your family can have the cleanest, healthiest and best tasting water free from dangerous chemicals.